Experiences and feedback from hotels that use EM&CA Otomasyon in their operations.
Technical faults no longer go missing. We can see which room broke down when, and how long it took to fix. The reports have become indispensable in our management meetings.
✓ Verified ReferenceOur housekeeping team updates room status instantly from their phones. Communication errors with the front desk have dropped to nearly zero, and room turnaround times are shorter.
✓ Verified ReferenceThanks to the QR guest portal, requests are resolved before they even reach us. International guests open the surveys in their own language; our satisfaction is now measurable.
✓ Verified ReferenceGuest information comes in automatically with the PMS integration. Not having our staff deal with data entry was the biggest win. Installation and training were very fast.
✓ Verified ReferenceWith the review management module, we turn negative feedback into tasks instantly. Our online ratings rose steadily throughout the season.
✓ Verified ReferenceReporting is very strong. We see clearly how much time is spent in each department and plan accordingly. The support team responds quickly on every issue.
✓ Verified ReferenceLet's digitize your hotel's operations together. Get in touch now for a demo tailored to you.
